Business Requirements Document (BRD)

Table of Contents

1. Introduction
2. Business Objectives
3. Project Scope
4. Stakeholder Analysis
5. Requirements

• Functional Requirements
• Non-Functional Requirements

6. Assumptions
7. Constraints
8. Risks
9. Glossary
10. Appendices
11. Approval

Introduction

The purpose of this Business Requirements Document (BRD) is to outline the requirements for implementing a Balanced Scorecard (BSC) in the organization. The BSC aims to align projects with the strategic goals of the business. This document provides detailed information on the business objectives, project scope, stakeholder analysis, and requirements.

Business Objectives

• Align projects monitored by the PMO with the strategic goals of the organization.
• Implement a Balanced Scorecard that includes financial, customer, internal business process, and innovation and learning perspectives.
• Establish goals and measures to track the success and failure of projects.

Project Scope

In-Scope:

• Development and implementation of a Balanced Scorecard.
• Inclusion of financial, customer, internal business process, and innovation and learning perspectives.
• Definition of goals, measures, and success/failure criteria.
• Alignment of PMO-monitored projects with the Balanced Scorecard.

Out-of-Scope:

• Changes to the existing business strategy.
• Implementation of any new projects outside the scope of the Balanced Scorecard.

Stakeholder Analysis

Internal Stakeholders:

• Project Management Office (PMO)
• Executive Management Team
• Finance Department
• Sales and Customer Relations Team
• Operations Department
• Human Resources

External Stakeholders:

• B2B Clients in the tourism industry
• Industry Partners and Suppliers

Requirements

Functional Requirements

1. Requirement ID: FR-001

   • Description: Develop a Balanced Scorecard framework that includes financial, customer, internal business process, and innovation and learning perspectives.
   • Priority: High
   • Source: Business Strategy Team

2. Requirement ID: FR-002

   • Description: Define specific goals for each perspective of the Balanced Scorecard.
   • Priority: High
   • Source: Executive Management

3. Requirement ID: FR-003

• Description: Establish measurable criteria to evaluate the success and failure of goals.
• Priority: High
• Source: PMO

4. Requirement ID: FR-004
   • Description: Integrate the Balanced Scorecard with the existing project management tools used by the PMO.
   • Priority: Medium
   • Source: IT Department

Non-Functional Requirements

1. Requirement ID: NFR-001

   • Description: The Balanced Scorecard system should be user-friendly and accessible to all relevant stakeholders.
   • Priority: High
   • Source: Usability Testing

2. Requirement ID: NFR-002

   • Description: Ensure the Balanced Scorecard data is secure and complies with data protection regulations.
   • Priority: High
   • Source: IT Security Team

3. Requirement ID: NFR-003

• Description: The Balanced Scorecard system should be scalable to accommodate future growth and additional perspectives if required.
• Priority: Medium
• Source: IT Department

Assumptions

• The organization has the necessary resources and tools to implement the Balanced Scorecard.
• All stakeholders are committed to the alignment of projects with the strategy of the business.
• Existing project management tools can be integrated with the new Balanced Scorecard system.

Constraints

• Limited budget for the development and implementation of the Balanced Scorecard.
• Time constraints due to existing project timelines and commitments.
• Potential resistance to change from some stakeholders.

Risks

• Risk of misalignment between the Balanced Scorecard and the actual strategic goals of the business.
• Risk of inadequate training and understanding of the Balanced Scorecard among stakeholders.
• Risk of data breaches and non-compliance with data protection regulations.

Glossary

• Balanced Scorecard (BSC): A strategic planning and management system used to align business activities to the vision and strategy of the organization.
• PMO (Project Management Office): A group or department within a business that defines and maintains standards for project management.
• B2B (Business-to-Business): A form of transaction between businesses, such as between a manufacturer and a wholesaler.

Appendices

• Appendix A: Sample Balanced Scorecard Framework
• Appendix B: Project Management Tools Integration Plan

Approval

• Prepared by: Wayne Sheridan
• Email: wayne.sheridan@gmail.com
• Date: 12/18/2024
• Approved by: [Approver's Name]
• Date: [Approval Date]