Business Case

Executive Summary

Objective: The objective of the project is to install two-factor authentication (2FA) across all our login systems to enhance security and protect sensitive information from unauthorized access.

Expected Outcome: The expected outcome of the project is to significantly reduce the risk of security breaches, improve compliance with industry standards, and enhance user confidence in our security measures.

Problem Statement

Current Challenges: The current login systems rely solely on single-factor authentication (SFA), which is vulnerable to various security threats such as phishing, brute force attacks, and credential theft. This presents a significant risk to the integrity and confidentiality of sensitive information.

Need for 2FA Installation:

• To mitigate the increasing security threats.
• To comply with regulatory requirements and best practices.
• To safeguard sensitive data and maintain customer trust.
• To enhance overall security posture.

Solution Overview

What is Installing 2FA: Installing 2FA involves implementing an additional layer of security for user authentication by requiring two forms of identification, typically something the user knows (password) and something the user has (a mobile device or hardware token).

Types of 2FA:

• SMS-based 2FA: Sends a one-time code to the user's mobile phone.
• Authenticator Apps: Generates a time-based one-time password (TOTP) on the user’s mobile device.
• Hardware Tokens: Provides a physical device that generates a code for login.
• Biometric 2FA: Uses biometric data like fingerprints or facial recognition.

Benefits of 2FA Installation

• Enhanced Security: Provides an additional layer of protection against unauthorized access.
• Regulatory Compliance: Helps in meeting industry standards and regulatory requirements.
• User Trust: Increases user confidence in the security measures of the organization.
• Reduced Risk of Breaches: Lowers the likelihood of security incidents and data breaches.

Implementation Plan

Phase 1:

• Conduct a security assessment to identify all systems requiring 2FA.
• Select appropriate 2FA methods suited for different user groups.
• Develop a project plan and timeline.

Phase 2:

• Configure and test 2FA on a pilot group of systems and users.
• Train IT staff and end-users on the usage and benefits of 2FA.
• Roll out 2FA to all users and systems in a phased approach.

Phase 3:

• Monitor and evaluate the performance and adoption of 2FA.
• Collect feedback and address any issues or challenges.
• Implement periodic reviews and updates to the 2FA system.

Cost Analysis

Initial Costs:

• Purchase of 2FA software licenses and hardware tokens.
• Implementation and integration costs.
• Training and awareness program costs.

Operational Costs:

• Ongoing maintenance and support costs.
• Costs associated with periodic security audits and updates.

ROI Estimation:

• Reduced costs associated with security breaches and data loss.
• Long-term savings from improved security and compliance.
• Enhanced reputation and customer trust leading to potential business growth.

Risk Assessment

Technical Risks:

• Potential compatibility issues with existing systems.
• User resistance or difficulties in adopting the new authentication method.
• Initial implementation challenges and bugs.

Mitigation Strategies:

• Thorough testing and pilot programs to identify and resolve issues.
• Comprehensive training and support for users.
• Regular monitoring and prompt resolution of any arising problems.

Alternatives Considered

• Single-factor Authentication: Continued use of SFA, which was deemed insufficient due to security vulnerabilities.
• Multi-factor Authentication (MFA): Considered but found to be more complex and costly than 2FA for the current needs.

Conclusion and Recommendations

Recommendation: Implement 2FA across all login systems to enhance security, comply with regulations, and protect sensitive information.

Next Steps:

• Approve the project plan and allocate necessary resources.
• Initiate Phase 1 with a detailed security assessment and selection of 2FA methods.
• Follow the implementation plan, ensuring thorough testing, user training, and phased roll-out.

Appendices

• Appendix A: Detailed Project Plan
• Appendix B: Security Assessment Report
• Appendix C: Training and Awareness Program Materials
• Appendix D: Cost Breakdown and Budget Estimates
• Appendix E: Risk Management Plan

Prepared by: Mike Meier

Email: mikemeier@mad-tech.ai

Date: 10/10/2024