Business Case
Executive Summary
Objective: The objective of the project is to develop an Uber-like application for dog walking services that allows users to review dog walkers in their local areas and book their time.
Expected Outcome: The expected outcome of the project is to provide a convenient platform for dog owners to find, review, and book dog walkers, while offering dog walkers an easy way to manage their schedules and client reviews.
Problem Statement
Current Challenges:
- Dog owners face difficulties in finding reliable and trustworthy dog walkers.
- Existing solutions are fragmented and often lack comprehensive reviews and booking systems.
- Dog walkers struggle to find consistent work and manage their client base.
Need for Dog Walking App:
- Streamline the process of finding and booking dog walkers.
- Provide a platform for dog walkers to showcase their services and manage bookings.
- Ensure trust and reliability through reviews and ratings.
Solution Overview
What is Uber for Dog Walkers: This is a mobile application that connects dog owners with local dog walkers. The app will feature user reviews, ratings, and a booking system to ensure convenient and reliable service.
Types of Dog Walking Apps:
- Basic Listing Apps: Apps that list available dog walkers without integrated booking or review systems.
- Comprehensive Service Apps: Apps that offer integrated booking, reviews, and ratings, along with additional features like GPS tracking and payment processing.
Benefits of Dog Walking Apps
- Convenience: Easy and quick access to local dog walkers.
- Trust and Reliability: User reviews and ratings ensure trustworthy services.
- Efficient Scheduling: Seamless booking system for both dog owners and walkers.
- Increased Visibility for Walkers: A platform to manage profiles, schedules, and client interactions.
Implementation Plan
Phase 1:
- Market research and requirement gathering.
- Design and development of the user interface.
- Integration of user review and rating system.
Phase 2:
- Development of the booking system.
- Implementation of payment gateway.
- Beta testing with a focus group.
Phase 3:
- Launch of the app.
- Marketing and user acquisition campaigns.
- Continuous improvement based on user feedback.
Cost Analysis
Initial Costs:
- App development: $50,000
- Design and UI/UX: $10,000
- Marketing and promotion: $20,000
- Legal and compliance: $5,000
Operational Costs:
- Server and maintenance: $5,000/year
- Customer support: $15,000/year
- Marketing and updates: $10,000/year
ROI Estimation:
- Projected monthly revenue from service fees: $10,000
- Estimated break-even point: 12 months
Risk Assessment
Technical Risks:
- Potential bugs and technical issues during launch.
- Security and data privacy concerns.
Mitigation Strategies:
- Thorough testing and quality assurance.
- Implementation of robust security measures.
Alternatives Considered
- Partnering with existing dog walking services.
- Developing a simple listing website instead of a comprehensive app.
- Utilizing social media platforms for service promotion.
Conclusion and Recommendations
Recommendation: Proceed with the development of the comprehensive dog walking app, focusing on user-friendly design, reliable booking system, and robust review and rating features.
Next Steps:
- Finalize project requirements and design.
- Begin development and engage with beta testers.
- Launch marketing campaign and app rollout.
Appendices
- Appendix A: Detailed feature list.
- Appendix B: Market research data.
- Appendix C: User personas and journey maps.