System Test Plan

Table of Contents

1. Introduction
2. Objectives
3. Scope
4. Test Strategy
5. Test Plan
   • Test Environment
   • Test Criteria
   • Test Deliverables
6. Test Schedule
7. Resources
8. Roles and Responsibilities
9. Defect Management
10. Risk Management
11. Communication Plan
12. Approval

Introduction

The purpose of this document is to outline the system test plan for the Balance Scorecard Setup project. The goal of this project is to implement a balanced scorecard within an organization in the tourism industry to ensure that projects monitored by the PMO are aligned with the strategic goals of the organization.

Objectives

The objectives of the system testing for the Balance Scorecard Setup project are:

• To ensure the balanced scorecard includes all required perspectives: financial, customer, internal business process, and innovation and learning.
• To validate that the scorecard includes appropriate goals and measures.
• To confirm that success and failure criteria are clearly defined and measurable.
• To ensure the system aligns projects with the strategic goals of the organization.

Scope

The scope of the system testing includes:

• Verification of the financial perspective, including goals and measures.
• Validation of the customer perspective, including goals and measures.
• Testing of the internal business process perspective, including goals and measures.
• Assessment of the innovation and learning perspective, including goals and measures.
• Ensuring the integration of the balance scorecard within the PMO's project monitoring process.

Test Strategy

The test strategy for this project will include the following types of testing:

• Functional Testing: To verify that each perspective of the balanced scorecard functions as expected.
• Integration Testing: To ensure the balanced scorecard integrates seamlessly with the PMO's project monitoring system.
• Performance Testing: To assess the performance of the balanced scorecard system under various loads.
• Security Testing: To ensure that the system is secure and protects sensitive business data.

Test Plan

Test Environment

The test environment will include:

• Hardware: Standard servers and workstations used by the organization.
• Software: The balanced scorecard application, PMO project monitoring system, and any necessary middleware.
• Network: Standard organizational network configurations.

Test Criteria

Entry Criteria:

• All relevant requirements and design documents are available.
• The balanced scorecard system has been successfully deployed in the test environment.
• Test data is prepared and available.

Exit Criteria:

• All test cases have been executed.
• All critical and high-severity defects have been resolved.
• Test summary report has been reviewed and approved.

Test Deliverables

The deliverables for the testing process will include:

• Test cases
• Test scripts
• Test data
• Test execution reports
• Defect logs
• Test summary report

Test Schedule

The test schedule will include the following key milestones:

• Test Planning: 12/01/2024 - 12/10/2024
• Test Case Development: 12/11/2024 - 12/15/2024
• Test Execution: 12/18/2024 - 12/23/2024
• Defect Resolution: 12/24/2024 - 12/30/2024
• Test Summary Report: 01/02/2025

Resources

The resources required for testing will include:

• Test Manager
• Test Lead
• Test Engineers
• Developers for defect resolution
• Business Analyst

Roles and Responsibilities

Role	Responsibility
Test Manager	Oversee the testing process, manage resources, and ensure adherence to the test plan
Test Lead	Coordinate testing activities and manage the test team
Test Engineer	Design and execute test cases, report defects
Developer	Fix defects and provide technical support
Business Analyst	Ensure test cases align with business requirements

Defect Management

Defects will be managed using the following process:

• Defects will be recorded in a defect tracking tool.
• Each defect will be assigned a severity level and priority.
• Defects will be tracked and managed throughout their lifecycle, from discovery to resolution.
• Regular defect review meetings will be held to assess progress and address any issues.

Risk Management

Potential risks and mitigation strategies include:

• Lack of resources: Ensure resource availability and have backup plans in place.
• Tight schedule: Prioritize critical test cases and employ parallel testing where possible.
• Integration issues: Conduct early integration testing and address issues promptly.
• Data security: Implement robust security measures and conduct thorough security testing.

Communication Plan

Communication Type	Audience	Frequency	Medium	Owner
Status Report	Project Team	Weekly	Email	Test Manager
Defect Review Meeting	Key Stakeholders	Bi-weekly	Meeting	Test Lead
Test Summary Report	All Stakeholders	End of Testing Phase	Document	Test Manager

Approval

Outline the approval process for the System Test Plan:

• Prepared by: Wayne Sheridan
• Email: wayne.sheridan@gmail.com
• Date: 12/17/2024
• Approved by: [Approver's Name]
• Date: [Approval Date]